1495 N Business 35 #120, New Braunfels TX 78130

Phone: (830) 632-6150

Our Frequently Asked Questions

  • Do I need to empty my safe?

    Yes! Empty your safe please.

  • Do Stairs Matter?

    Yes, please tell us if you have stairs.

  • How far down does the bolt go? Do you have a way to check for pipes?

    3 inches. No we do not have a way to check for pipes and we are not liable for any damage (doesn’t happen often).

  • Is there a back-up key for the locks?

    No, the locks we buy do not because when locks have a back-up key, they are easy to break into. Dial locks keys are only for locking the dial in position, Not to enter the safe.

  • Do I have to bolt down my safe?

    No, it’s completely optional.

  • What happens if my lock has an issue?

    All locks have a lifetime warranty with the company where the locks are made.

  • Can someone break into the safe by breaking off the lock?

    No, All locks come with an Auto-lock system that locks and safes come with 4-way active bolts inside the door for extra security.

  • Can I change the combo on a dial lock?

    Yes, It takes a special tool that we carry and do for you.

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